Housing Specialist – Olmsted County

Application closes 3/14/24

Minimum Qualifications of Education and Experience

Expected starting salary is $25.65 to $34.25.  Full salary range is $25.65 to $42.85.

Associate’s degree from an accredited college in human services or related field and one (1) year of experience in a similar position as listed in the work functions

OR

A combination of education and experience equivalent to three (3) years of experience in a similar position as listed in the work functions.

Regular and reliable attendance is a necessary component of job/position. Individuals required to use County vehicles and equipment must have a valid driver’s license and be free of any major traffic violations for the last three (3) years.

Nature of Work

Under supervision, manages an assigned caseload, performs day-to-day coordination and quality control of eligibility, inspections, new leases, annual re-certifications and program terminations in accordance with Agency policy and in compliance with funding regulations.

Examples of Work

  • Manages an active caseload of clients receiving rent assistance benefits, reviews applications to determine eligibility, conducts initial lease up, annual re-examinations, portability and interim rent changes following HRA policies and program regulations
  • Conducts rental housing quality standards (HQS) inspections, determines compliance, communicates results to tenants and landlords, and follows up to re-inspect and address violations as necessary
  • Calculates and prepares Housing Assistance Payment contracts and authorizes monthly housing assistance payments between the HRA and landlord/owners
  • Serves as primary contact with program participants, rental unit owners, managers and landlords. Provides explanations regarding housing programs and regulations, policies and procedures. Responds to telephone and in-person inquiries. Troubleshoots/resolves conflicts with payments, clients and files
  • Manages specialty programs including advertising, enrollment, case management, education and eligibility
  • Maintains client files and records with accuracy ensuring all documentation and information is complete and correct
  • Performs other duties as assigned

Knowledge, Skills and Abilities Required

  • Knowledge of state and federal housing programs
  • Knowledge of office procedures and practices 
  • Knowledge of laws and regulations pertaining to landlord/tenant relations
  • Knowledge of eligibility  requirements for  state and federal program funding
  • Skill in performing and providing customer service
  • Skill in critical thinking and problem solving
  • Skill in the use computers, technology and unique software
  • Ability to maintain accurate and systematic records 
  • Ability to work with a varied client base including special populations, clients with special needs and persons of diverse ethnic and economic backgrounds
  • Ability to establish and maintain effective working relationships with other employees and the general public 
  • Ability to perform complex tasks and handle routine decisions in accordance with policy

Persons with disabilities: the above is a general listing of job duties. Essential and non-essential functions may vary by individual position. Reasonable accommodations may be available for both essential and non-essential job duties.

Full details can be found here.

About Minnesota NAHRO

Our goal is to be the leading housing and community development organization in Minnesota by promoting strong, viable communities for all Minnesotans, particularly those with low and moderate incomes.

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