Session 4 – Communicating with Residents Who Have Experienced Trauma
Minnesota NAHRO is excited to continue our online series tailored specifically for maintenance staff, maintenance supervisors & property managers.
Our Maintenance Series features issues unique to maintenance staff and residential property managers.
Session Details
- May 10th from 8:00 am to 10:00 am
- The session is online – details for accessing the session will be emailed to registrants on Monday, May 8th.
Additional Sessions
WHEN: Each session will be 2 hours at most. The series will continue throughout 2023 on the second Wednesday every other month (second Wednesdays in January, March, May, July, September & November)
TOPICS: Our session will feature subject matter experts who will share their best practices & strategies to deal with the unique challenges faced by the maintenance staff of residential properties.
Our series will address the following timely topics:
- De-escalation Techniques for Maintenance Staff (November 9th)
- How to Handle a Hoarding Situation (January 11th)
- Balancing Your Maintenance Portfolio – Best Practices & Strategies (March 8th)
- Communicating with Residents Who Have Experienced Trauma (May 10th)
- What Maintenance Staff Need to Know about Procurement (July 12th)
- Fair Housing for Maintenance Staff (September 13th)
Event Details
Online Event May 10 at 8am
Event details including Zoom information will be emailed to participants on Monday, May 8
Registration
Details
Video Access
The video for this event is restricted to registered participants. To access the video, sign in to the account used to register for the session.
If you’re having problems or would like access to the video and missed the live session, contact Shannon Guernsey.