Summary
It has been almost a year since we first heard the words “coronavirus” and “pandemic”. In that year, we have all experienced COVID fatigue – especially among our front line staff and residents. Join us for this Conference Call that will focus on strategies to help navigate the many COVID challenges. Some of the issues that will be addressed include:
- the importance of self care and strategies for housing authorities to support front line staff
- de-escalation techniques especially for those day to day interactions that are faced by our staff and tenants
- how “trauma informed care” can improve the way in which we communicate with our staff and tenants to reduce potential triggers
Our speaker is Lisa Marvin of Essence Properties in St Cloud. She brings decades of experience as a landlord and property manager who serves low income households and subsidized units. She has lived the many challenges and new experiences we have faced in the last year and will share what she has learned in this COVID year.
Details
Friday, February 26 at 1pm (90 minutes)
$30 for Minnesota NAHRO Members & $50 for non-members (This training is included in the 2021 All Access Pass)
Register for this event and other Minnesota NAHRO events at no additional cost and get exclusive discounts by signing up for the 2021 Minnesota NAHRO All Access Pass!
Registration