HCV Housing Coordinator — Minneapolis PHA

 

Position Title: HCV Housing  Coordinator

Department: Housing Choice  Voucher

Reports to: Supervisor HCV Pay Grade:

FLSA Status: Non-Exempt

Date Created/Revised: November 2018

Application Deadline: Friday, October 15

Summary

This position is responsible for developing and implementing best practices in aiding HCV participants in  the search for and acquisition of affordable rental units in the city of Minneapolis. The Housing Coordinator is an integral member of the HCV team and works collaboratively with all aspects of HCV program,  representatives from Housing Departments, Departments of Social Service, local Continuum of Care (CoC),  and representatives of other nonprofit agencies and the faith community to identify appropriate rental units.

All activities must support the Minneapolis Public Housing Authority’s (“MPHA” or “Authority”) mission,  vision and values.

Essential Duties and Responsibilities

The position duties and responsibilities listed below describe the general nature and scope of work. Other  responsibilities, duties and skills may be required and assigned, as needed.

  • Proactively seek out new housing opportunities and resources to assist families with housing.
  • Collaborate with the Community Engagement Specialist in identifying housing opportunities  through the development of relationships with property owners and property management  companies, a variety of community resources, and city led initiatives.
  • Maintain a Housing Directory to include documentation of all contacts with housing providers.  Provide consistent updates on housing availability and maintain GoSection8 and HousingLink  listings.
  • Assist in the design of workshops and seminars to help prospective tenants in understanding the  housing search process, including applications and application fees for credit reports, criminal  record checks, security deposits, etc.
  • Input pertinent information into required databases and make regular reports on progress toward  successful housing placement.
  • Research and identify community resources that provide assistance with furnishings, moving  costs, and securing deposits and application fees, including oversight of any MPHA provided  funds.
  • Conduct Housing Quality Standard Inspections per grant guidelines and advise and advocate for  clients with regard to quality standards.
  • Negotiate lease terms, utility deposits, security deposits, and move-in fees. Work with landlords to reduce or eliminate as many barriers to entry as possible.
  • Remain current with federal, state, and local regulations as they relate to housing, housing  programs and landlord/tenant law and develop a deep knowledge base of the Minneapolis Rental  Market.
  • Respond in a timely manner and coordinate with appropriate staff to all allegations received, such  as drug-related activities that threaten the health or safety of residents, any gang related activity,  violent criminal activity, any sexual offense, fraud allegations, income discrepancies, household  composition, and any program participant responsibilities that have been violated. Attend informal  hearings pertaining to any of the above allegations.
  • Represent MPHA at local housing meetings and conferences.
  • Assists Director, Assistant Director and supervisor with special assignments as requested.
  • Performs other related duties as assigned.

 

Behavioral Competencies 

MPHA expects all employees to exhibit the following behavioral skills:

Customer Service: Meets/exceeds the expectations and requirements of internal and external customers;  identifies, understands monitors and measures the needs of both internal and external customers; talks  and acts with customers in mind; and recognizes working colleagues as customers.

Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to  achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure;  and persists despite obstacles and opposition.

Effective Communication: Employee is prepared, clear, concise and organized in all facets of  communication in order to fully establish understanding. Actively listens and understands the audience to  adapt message appropriately. Communicates information with appropriate personnel in a timely manner.

Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others’  views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team  above own interests; supports everyone’s efforts to succeed.

Initiative: Proactively seeks solutions to resolve unexpected challenges. Actively assists others without  formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback.  Applies feedback for continued growth by mastering concepts needed to perform work.

 

Education and/or Experience 

Bachelor’s Degree in social services, public administration, or related field and a minimum of two (2) years  of experience providing case management to a diverse, low-income client base. An equivalent combination  of education and experience may be considered. Knowledge of Housing Choice Voucher Program  preferred.

Certification in Housing Quality Standards, or the ability to obtain such certification within six (6) months of  hire.

Some positions may require possession of a valid driver’s license. Those positions may also require use of  a personal vehicle and evidence of individual automobile insurance coverage, or the ability to be insurable  under the Authority’s automobile insurance plan at the standard rate. Must pass a criminal history  background check.

 

Technical Skills

To perform this job successfully, the employee should have strong computer skills (MS Word, Excel, and  Outlook). Must have the ability to learn other computer software programs as required by assigned tasks.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to  successfully perform the essential functions of this job. Reasonable accommodations may be made to  enable individuals with disabilities to perform the essential functions.

To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily  movements include sitting; standing; reaching and grasping; operating computers and other office  equipment; moving about the office; and attending onsite and offsite meetings. The employee must be able  to exchange information in person, in writing, and via telephone. The employee must occasionally transport  up to 25 pounds. The employee is occasionally required to travel to various Authority properties as well as  participant residences.

 

Work Environment 

The work environment characteristics described here are representative of those an employee encounters  while performing the essential functions of this job. Reasonable accommodations may be made to enable  individuals with disabilities to perform the essential functions. The work environment requires a  demonstrated ability to interact effectively with persons from diverse economic, social, and ethnic  backgrounds, including new immigrants, limited English language proficiency clients, and clients with a  variety of mental health issues and other disabilities.

Office environment. The noise level in the work environment is usually moderate. Position also works on  Authority properties and in participant residences, which may cause the employee to experience a range  in temperatures and other weather conditions. The noise level may be loud, and the environment may be  more hazardous than a standard office environment. This position may be required to work with contractors  as well as Authority residents.

About Minnesota NAHRO

Our goal is to be the leading housing and community development organization in Minnesota by promoting strong, viable communities for all Minnesotans, particularly those with low and moderate incomes.

Upcoming Events

Latest Updates

HUD Guidance on New Notice Requirements for Evictions

HUD Guidance on New Notice Requirements for Evictions

THE WEEK IN HOUSING RECENT NEWS & UPDATES FROM MINNESOTA NAHRO This member update provides important HUD guidance on notice requirements for evictions plus 2022 COLA increase announces.  Also mark your calendars for our next COVID Call on Thursday, October 28 at...

HUD Announces New Eviction Requirements

HUD Announces New Eviction Requirements

THE WEEK IN HOUSING RECENT NEWS & UPDATES FROM MINNESOTA NAHRO This member update provides an important HUD update on notice requirements for evictions & help us ensure housing remains in the infrastructure bill. Plus check out the recent postings on our Job...

Awards & 2021 Out Of Reach Report

THE WEEK IN HOUSING RECENT NEWS & UPDATES FROM MINNESOTA NAHRO This week our member update includes the latest Out of Reach report plus don't forget to nominate your deserving colleague for their work during this pandemic.  Check out the details on both below...

Updates from Minnesota NAHRO

HUD Guidance on New Notice Requirements for Evictions

HUD Guidance on New Notice Requirements for Evictions

THE WEEK IN HOUSING RECENT NEWS & UPDATES FROM MINNESOTA NAHRO This member update provides important HUD guidance on notice requirements for evictions plus 2022 COLA increase announces.  Also mark your calendars for our next COVID Call on Thursday, October 28 at...

HUD Announces New Eviction Requirements

HUD Announces New Eviction Requirements

THE WEEK IN HOUSING RECENT NEWS & UPDATES FROM MINNESOTA NAHRO This member update provides an important HUD update on notice requirements for evictions & help us ensure housing remains in the infrastructure bill. Plus check out the recent postings on our Job...

Awards & 2021 Out Of Reach Report

THE WEEK IN HOUSING RECENT NEWS & UPDATES FROM MINNESOTA NAHRO This week our member update includes the latest Out of Reach report plus don't forget to nominate your deserving colleague for their work during this pandemic.  Check out the details on both below...

Elite Sponsors

Hai Group Logo

Register For Our October COVID Conference Call!

Send this to a friend